Terms & Conditions

 

Vessel Safety

Both of our vessels are fitted with the very latest safety equipment and all of our crew members are fully trained and qualified to meet the requirements of Marine Safety Regulations.


Wheelchairs

Information for disabled passengers

The Forth Belle has a special wheelchair ramp which can be used at certain tide heights. Please give us prior notice if you require the wheelchair ramp.The wheelchair ramp accesses the rear deck and entrance to the covered salon. This is the only area of the Forth Belle accessible to wheelchairs.Certain tide heights allow easier access to the boat (not as steep an incline on the gangway). They are safer and more comfortable for wheelchair users. Please check our timetable for disabled users which gives the days and times when we can use the wheelchair ramp.

The Forth Princess is not specifically designed for disabled access; however, a lot of wheelchair users and people with limited mobility do join us on board for our 90 minute sightseeing tours.

There is are no disabled toilets on our vessels, although people with limited mobility do use the toilets on board.

There is disabled parking at the promenade, close to the Hawes Pier (approximately 100m from the boat) for departures from Hawes Pier. For departures from Port Edgar Marina, there is ample parking.

Access to Inchcolm Island is not suitable for wheelchair users.


Departure Points

All Three Bridges and Three Bridges & Inchcolm Island sailings depart from Hawes Pier, South Queensferry unless otherwise stated in our timetable. Blackness Castle, Three Bridges Cruise (including complimentary cream tea) depart from Port Edgar Marina, South Queensferry, unless otherwise stated in our timetable.

Bus & Boat Experience – Buses depart from Waverley Bridge, Edinburgh or unless otherwise stated in our timetable.


Weather Conditions

All tours and cruises are subject to weather conditions at the time of sailing. In the event of bad weather please telephone our information line on 0131 331 3030 for details and revisions to published sailing times.


Infants and Children

Three Bridges and Three Bridges & Inchcolm Island Sightseeing and Sunset Cruises: Children under 16 years of age must be accompanied by an adult. Blackness Castle, Three Bridges Cruise (including complimentary cream tea): children under 5 and dogs are not permitted on this cruise. Evening Dance Cruises: Children under 18 years of age must be accompanied by an adult.


Third-Party Discount Offers

Discounts including money off vouchers may not be used in conjunction with any other Forth Boat Tours offer or promotion. Only one discount is offered per-person/ticket. 2 for 1 discount ticket offers apply to our 1-hour Sightseeing Cruises and are not exchangeable for cash.


Reservations & Cancellations

Reservations will only be confirmed on receipt of full payment. Forth Boat Tours reserves the right to cancel any cruise where the minimum number of passengers is not reached. All tours and cruises are subject to weather conditions at the time of sailing. The skippers decision is final. In the event of a cruise cancellation an alternative sailing date and time will be offered within the dates of the offer. We cannot offer a refund. Passengers who cancel their booking within 48 hours, there is no refund. Passengers who cancel their booking 48 hours or more, there is a full refund. All cancellations must be received in writing to . Telephone cancellations are not accepted. The boat is scheduled to depart at the stated time. No refund will be made to passengers who miss their sailing time. Children age 5 to 15 must be accompanied by a full paying adult.


Insurance

Forth Boat Tours maintain insurance meeting all statutory requirements, however, we strongly recommend that passengers hold comprehensive and suitable travel, medical and cancellation insurance.


Alterations

Forth Boat Tours reserves the right to alter cruise itineraries due to weather conditions or other such extenuating circumstances.


Prices

Blackness Castle, Three Bridges Cruise – this cruise includes a complimentary cream tea of scone, preserve, butter and cream and a tea or coffee. The complimentary glass of Prosecco is only available throughout January and February where a booking has been made for a sailing on a Wednesday or Thursday. One glass of Prosecco per person. Must be 18 years or older.

Our published prices are updated accordingly within our online booking system for advance booking.

See a seal or sail again for free – This only applies to our Three Bridges & Three Bridges Inchcolm Island Cruise. Passengers should indicate to the crew on board on the day and during the cruise that they have not seen a seal.


Extras

A deposit is required for use of onboard binoculars. Cafe/bar refreshments, and landing tickets for Inchcolm Island are optional extras and are charged at travellers’ own expense.


Data Protection

Please note that when giving information for the purposes of making your booking, you will be deemed to consent to us holding and using that information to send you details of other products and services we provide or intend to provide that we think may be of interest to you. If you would prefer your information not to be used in that way, please contact us, giving your name and address in writing, by e-mail, or by telephone.

Please refer to our Privacy Policy for further information regarding the use of personal data.