This policy covers all Forth Boat Tours customers and visitors to the Forth Boat Tours website at www.forthtours.com. We are committed to protecting your privacy when you are using our website and online booking site. This page details what information we hold about you and how this information will be used. In this policy the terms “us”, “we” and “our” refer to Forth Boat Tours. The terms “you”, “your” and “yours” refer to you, the customer.
What information will be collected about me and how will this be used?
We use the information we receive from you to provide goods and/or services that you request, to communicate with you, and to personalise our information sent to you. When giving information for the purposes of making your booking, you will be deemed to consent to us holding and using that information to send you details of other products and services we provide or intend to provide that we think may be of interest to you. If you would prefer your information not to be used in that way, please contact us, giving you name and address in writing, by e-mail, or by telephone. Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
How long will my personal details be kept on file?
For accessing historical information and for business reporting purposes, we retain customer details for a period of 6 years from the date in which you last enter and confirm a booking reservation with us.
Will my details be passed on to any one else?
We do not give, sell, trade, or rent your personal information to others.
Our website creates cookies on your computer which contain session and state information. The information within these cookies does not include any personal or financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to permit online booking. Please be aware that should cookies be disabled or blocked by third party software, our website’s online booking feature will be impaired or unavailable.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a few cookies in order to evaluate your use of the website and compile reports for us to help me improve the usefulness of our website for our visitors. Google stores the information collected by the cookie on servers in the United States. Google will not associate your IP address with any other data held by Google.
By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
How to contact Forth Boat Tours
Please follow this link to contact us by email, or telephone us on 0131 331 3030 or write to us at the following address: Forth Boat Tours, Ellwyn House, Athelstaneford, East Lothian, Scotland, EH39 5BE.